WE STAND BY OUR QUALITY
We're passionate about crafting pieces that are of the best quality. We're so confident in our quality, in fact, that we offer free one year repair services. Simply contact us at: email@example.com
Standard Shipping: All orders ship via USPS within 3-5 business days from the time your order is placed. Standard shipping times vary from 2 days to 6 days depending on your location (we ship from San Francisco, CA). Once your order has been shipped you will receive a tracking number via text or email.
We want you to love your new jewelry! If for any reason you're not 100% satisfied with your order We will gladly accept an exchange or store credit within 2 weeks of you receiving your jewelry.
To exchange an item please email firstname.lastname@example.org. Please allow 2-3 business days from the day we receive the shipment for us to process the package. We will process the exchange within 10 business days after receiving the package. Exchanged merchandise must include packaging and tags.
The item(s) must be in new and unused condition to qualify. If your order arrives and is defective, we will gladly send you a replacement. Requests for replacement must be received within 5 business days from the date of receipt of merchandise. You will be responsible for shipping the merchandise to us and we will cover the shipping of the replacement. We must receive the defective pieces within 10 days from the date of receipt of merchandise.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We only recommend USPS, UPS or Fedex when shipping exchanges, and we are not responsible for lost return packages.
Only regular priced items may be exchanged, all sale items are final sale. Sale items will take up to 10 business days to ship.
Gift cards are in US dollars and do not expire. Gift cards may not be returned or redeemed for cash. If your order is less than the value of your gift card, the remaining balance will be credited to your gift card code. Waffles & Honey is not responsible if a gift card is lost, stolen or used without permission. Waffles & Honey reserves the right to cancel a gift card if such action is necessary. Sales tax and shipping is applicable on any items purchased with a gift card.
Simply contact us at: email@example.com